AuditCo UK Ltd Data Privacy Notice
Under the GDPR, data subjects have the right to be informed, and this privacy notice will be updated as required. The latest version will always be available here on our website. Should substantial changes occur, we will make every effort to inform you of the details.
AuditCo UK Ltd is committed to protecting personal data and respecting your privacy. If you have any queries about this data privacy notice, please contact us at dataprotection@auditco.co.uk
AuditCo UK Ltd (referred to as “AuditCo” or “we”) is registered in the UK, and our registered office is located at [Registered Office Address].
This policy (together with our Website Terms of Use and any other referenced documents) explains the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this notice carefully to understand our views and practices regarding your personal data and how we treat it.
For the purposes of Data Protection legislation, AuditCo UK Ltd is the data controller.
To contact AuditCo on data protection matters, please email dataprotection@auditco.co.uk
1. Information We May Collect from You
Information You Give Us
Most personal data we process is data you directly provide. You may give us information by submitting details on our Website or through correspondence by phone, email, or otherwise. This includes information provided when you register, subscribe to any service, or report issues on the Website. The information you give us may include:
- Your name
- Your address
- Your email address
- Your phone number
We require personal data to respond to inquiries or to prepare and fulfill a contract. If this data is not provided, we may be unable to respond to your requests or provide the services you need.
If you are applying for a job with AuditCo, you may provide more extensive personal data. An appendix to this document outlines the processing of personal data for job applicants. A separate data privacy notice for employees is available to all AuditCo staff.
Information We Collect About You When You Use the Website
For each visit to our Website, we may automatically collect technical information, including:
- IP address
- Browser type and version
- Time zone setting
- Page response times, download errors, length of visits, and interaction data
Information We Receive from Other Sources
We may receive information about you from other websites we operate or services we provide. Additionally, if you are an AuditCo client or customer of one of our clients (for example, through audits or inspections conducted on behalf of an approved installer), we may receive information about you as part of our service provision.
2. Uses of Information and Lawful Basis for Processing
We process information in accordance with data protection legislation.
Information You Give Us
We use this information for the following purposes:
- To respond to inquiries submitted on the Website (legitimate interest)
- To fulfill contractual obligations (contractual necessity)
- To process complaints and reports (legitimate interest)
- For recruitment processes (legitimate interest)
- To provide information on services similar to those previously inquired about (legitimate interest)
- To send you newsletters, if subscribed (consent)
- To notify you about changes to our services (legitimate interest)
Information We Receive from Other Sources
We may combine this with information you provide and use it for the purposes outlined above, depending on the types of data we receive.
If you are an AuditCo client or customer of a client, we may use this data for monitoring, site inspections, and, if you are a job applicant, to verify information with third parties.
Information We Collect About You When You Use the Website
This information is used:
- To administer the Website
- To improve Website functionality and security
3. Disclosure of Your Information
We may share your information with selected third parties, including:
- Business partners
- Auditors and regulatory authorities (e.g., UKAS, ICO)
- Subcontractors and other third parties for contract performance
- Analytics and search engine providers to optimize the Website
We will not disclose your information to third parties beyond these, without prior consent, except when legally required.
4. Where We Store Your Data
All information you provide is stored on secure servers. Online payments, where applicable, are encrypted using SSL. We use strict procedures to prevent unauthorized access to data.
Data will not be transferred outside the EEA unless required to fulfill contracts or as otherwise in accordance with Data Protection legislation.
Data Retention
- Contract Data: Retained for the duration of an approval or certificate, and as needed for audit purposes.
- Marketing Data: Retained until a request for deletion or correction is received.
- Job Applications: Data from unsuccessful applications are retained for twelve months, unless agreed otherwise.
5. Your Rights
The Data Protection legislation provides several rights regarding your personal data:
- Access: You have the right to access personal data held about you.
- Rectification and Erasure: You can request correction or deletion of your personal data.
- Restriction or Objection: You can restrict processing or object to certain uses.
- Withdrawal of Consent: Where data is processed based on consent, you may withdraw consent at any time.
- Complaint: You can report concerns to the ICO if you believe AuditCo is not complying with data protection regulations.
6. Cookies
Our Website uses cookies to enhance your experience. For more information, please refer to our Cookie Policy.
7. Changes to Our Privacy Policy
We may update this policy in the future, with changes posted on this page. In the case of significant changes, we will attempt to contact affected individuals.